Lifestyle members will have access to the MyTaxi service, whereby we will make arrangements to drive you, the policyholder to any destination within RSA.
The call center will dispatch the Taxi to where you are at that time for your collection. All drivers have a valid Professional Driver’s Permit (PDP) and undergo an extensive chauffeur and driver training course.
HOW TO ACCESS MY TAXI BENEFITS
-
- Once you have made a booking the Lifestyle driver meets you at your requested collection point.
- The driver will contact you via SMS when they arrive at your collection point.
Detail of service benefits:
2 Complimentary Trips of each new month of 50km per trip
- The service must be linked to one valid south African I.D.Number (Please note no under 18’S allowed).
- If I.D.Number is not captured on application, it must be captured at call centre level.
- No Service will be booked if our system picks up an option of a route over 50Km. This is done purely due to taxi drivers choosing the longest route.
- If the drop-off destination is altered within the ride and it exceeds the 50km radius, the user will be suspended and the only way to rectify this will be to settle the amount of R20,00 per kilometre for every additional kilometre in excess of the allowed 50km radius.
- The user is only ever allowed 1 taxi benefit per month (E.G. One user is not allowed to purchase a MyTaxi and MyDriveExec at the same time) (This only applies on a client base that MyDriveExec is offered too)